Cookie Policy
Last Updated On 24-Nov-2025
Effective Date 24-Nov-2025
What are cookies?
This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (the information we collect using cookies and how that information is used), and how to manage your cookie settings.
Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed.
How do we use cookies?
Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.
The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.
Types of cookies we use
Necessary
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
| Cookie | Duration | Description |
|---|---|---|
| cookieyes-consent | 1 year | CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. |
| jwt | 7 days | Keeps you signed in on the client side so pages and API calls know you are authenticated. |
| jwtSession | Session | A temporary sign-in token set by the backend to keep you logged in for the current browsing session. |
| session | 7 days | Secure server-side session token to maintain your login. |
Functional
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
| Cookie | Duration | Description |
|---|---|---|
| TawkConnectionTime | Session | Tracks the length of the active connection to Tawk.to live chat. |
| twk_idm_key | Session | Stores a session ID for Tawk.to chat ensuring messages link to the correct visitor. |
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
| Cookie | Duration | Description |
|---|---|---|
| _clck | 1 year | Microsoft Clarity sets this cookie to retain the browser's Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID. |
| _clsk | 1 day | Microsoft Clarity sets this cookie to store and consolidate a user's pageviews into a single session recording. |
| ANONCHK | 10 minutes | Indicates whether the user is included in Microsoft Clarity sampling and synchronises the MUID across Microsoft domains for analytics. |
| CLID | 1 year | Identifies first-time visitors to the website for Microsoft Clarity so it can understand how new users interact with the site. |
| MR | 7 days | Used by Microsoft/Bing for analytics and to track user behaviour across websites that use Bing services, helping measure the effectiveness of advertising. |
| MR | 7 days | Used by Microsoft services for analytics, allowing Microsoft Clarity and Bing to share and refine aggregated usage/analytics data. |
| SM | Session | A Microsoft cookie used by Clarity for session management and to pass internal information between Microsoft services (e.g. load balancing and timing of events). |
| SRM_B | 2 years | Tracks browsing behaviour across Microsoft's network for analytics and reporting. |
Advertisement
Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.
| Cookie | Duration | Description |
|---|---|---|
| MUID | 2 years | Microsoft User ID used for ad targeting, attribution, and identifying users across Microsoft advertising products. |
| MUID | 2 years | Microsoft User ID used for ad targeting, attribution, and identifying users across Microsoft advertising products. Used for Bing Ads personalisation and cross-site profiling. |
Manage cookie preferences
You can modify your cookie settings anytime by clicking the ‘Consent Preferences’ button above. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.
Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers:
- Chrome: https://support.google.com/accounts/answer/32050
- Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
- Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
- Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using a different web browser, please refer to its official support documentation.